Get in Touch With Us
This page is for readers who want to reach the editorial team behind Offshore Casinos — to flag an error, ask how we rank an offshore casino, query a bonus term we've published, or tell us about a payout that went wrong. Email [email protected] and a person will read it. Below you'll find what we can realistically help with, what we can't, and how we handle the commercial side of the site so you know what you're dealing with before you write.
Age and responsible gambling: this site is for adults aged 21 and over (18+ only where a site's own minimum and your state's law allow it). If gambling has stopped being entertainment, call the National Problem Gambling Helpline at 1-800-GAMBLER, free and confidential, 24/7. Offshore casinos frequently lack the deposit limits, cool-off periods and self-exclusion tools that state-regulated operators are required to offer.
How to reach the editorial team
Email is the only channel we operate. We don't run a phone line or a live chat window, and we'd rather say that plainly than leave you waiting on a form that goes nowhere.
- Corrections, accuracy and data queries — [email protected]. Include the page, the claim, and what you believe is correct.
- Commercial and partnership enquiries — [email protected]. Operators and affiliate managers should use this address rather than the editorial one.
- Privacy and data requests — [email protected].
Messages that include a page URL, a date, and screenshots of anything you're disputing get resolved far faster than ones that don't. If your complaint concerns a casino cashier, include the transaction reference and the method used — that detail decides whether an issue is a verification hold, a network fee, or something worse.
Where our money comes from, and where it doesn't
We earn commission when a reader signs up with some of the casinos listed on this site. That's how the site is funded. It does not buy a position in our rankings, it does not stop us publishing a negative finding, and it has never been a reason to remove a complaint from our inbox. If you think a listing reads like it was paid for, say so in your email and quote the sentence — that's a fair challenge and we'd rather answer it.
What it costs you to use this site: nothing. What it costs to take part at the casinos we cover is a different matter, and it's the thing we get asked about most. Every real-money deposit at an offshore casino is your own money at risk, and a welcome bonus is never free — it requires a qualifying deposit and comes attached to rollover terms.
Questions about bonuses we've listed
A common email starts "your site says 500% but the casino says…". Headline offers are the operator's advertising; the terms underneath them decide whether the offer is worth anything. We publish the figure the casino advertises and we tell you it carries conditions, but the binding version is always the terms page at the casino itself, and operators change them without telling us.
Before you write in about a discrepancy, check these against the casino's own T&Cs:
- Wagering or rollover multiple, and whether it applies to bonus only or deposit plus bonus.
- Game weighting — slots usually count 100%, while blackjack, roulette, baccarat and video poker often count far less or not at all.
- Maximum bet while a bonus is active, and any maximum cashout cap on winnings.
- Time limit to complete the rollover, and whether free spins expire separately.
- Excluded deposit methods and minimum qualifying deposit.
- Whether a promo code is required at the cashier.
Here's how the headline offers we list break down as claims that need checking. Ratings shown are our own editorial scores, not customer review scores.
| Casino | Advertised offer | Editorial rating | What to confirm in the terms |
|---|---|---|---|
| Raging Bull | 410% up to $10,000 + 50 free spins | 10.0 | Rollover multiple, max cashout cap, spin expiry |
| Magician Bet | 101% no wagering | 9.9 | What "no wagering" excludes; withdrawal minimums |
| Slots of Vegas | 375% + 50 free spins on Cash Chaser | 9.7 | Game restriction on the spins; qualifying deposit |
| Uptown Aces | 600% for new players | 9.6 | Deposit tiers, eligible games, rollover |
| Card Crush | Instant welcome reward: 2 mystery coins, 5 cards | 9.5 | Whether the model is sweeps-style rather than cash |
| Zumba Cards | 250% deposit bonus up to 250 SC | 9.3 | SC redemption rules and eligible states |
| BetUS | 200% up to $4,000 for new players | 9.2 | Casino vs sportsbook rollover split |
| Amazon Jackpots | 4 posters + 40 free SC + bonus wheel for $20 | 8.9 | What the $20 purchase actually buys |
| Slots and Casino | 500% up to $2,500 across three deposits | 8.9 | Per-deposit caps and time window |
| Bets.FM | 225% up to 1 BTC + 225 free spins | 8.9 | BTC valuation at credit; crypto price swings |
The three listings we're asked about most
These are the operators that generate the most reader mail, so it's worth setting out what we think and where each one falls short before you email us about them.
Raging Bull — the headline number that needs reading twice
It sits at the top of our list on the strength of a long-running presence in the US-facing offshore market and a bonus structure aimed squarely at slots players. The advertised 410% up to $10,000 plus 50 free spins is the largest headline figure in our table, and that's exactly why it draws questions. Material conditions apply: a qualifying deposit is required, the match and spins carry rollover, table games are typically weighted lower or excluded, and many offers of this type carry a maximum cashout. The limitation: a very large percentage match usually means a proportionally heavy rollover, and readers should assume the practical value is a fraction of the headline. Verify every figure at the cashier before depositing.
Magician Bet — no wagering, with caveats
The 101% no wagering offer is unusual enough to be the reason it's ranked where it is. A bonus without a playthrough requirement removes the single biggest reason players fail to withdraw. The limitation: "no wagering" almost always comes with something else in its place — a lower cap, a restricted game set, or a withdrawal minimum — and a smaller match means less bankroll to work with in the first place. Read what the phrase excludes.
Uptown Aces — the biggest multiple in the list
A 600% new-player match is the highest percentage we list, which makes it a magnet for bonus-hunters and for emails asking why the money didn't cash out. The limitation: offers this size are almost always tiered, capped, and tied to a narrow band of eligible games. Treat the percentage as marketing and the terms page as the contract.
Payment questions we can and can't answer
We can explain how a method generally works at US-facing offshore sites. We cannot see your account, release a withdrawal, or intervene with an operator's payments team.
- Crypto — Bitcoin, Ethereum, Litecoin, and stablecoins such as USDT and USDC. Usually the fastest route in and out, often the only route with meaningful withdrawal limits. Network fees apply and vary by chain. BTC and ETH balances move in value between deposit and cashout; stablecoins reduce but don't eliminate that risk.
- Bank cards. Deposits sometimes work, sometimes get declined by the issuer, and are rarely available as a payout method. Availability for American customers changes without notice.
- Bank wire and money transfer. Slower, frequently the highest-fee option, and typically subject to minimum withdrawal amounts.
Processing times, payout limits and withdrawal fees are set by each operator and change. We publish what the casino states and mark it as the casino's claim, not a tested result. If a withdrawal is delayed, the usual cause is incomplete KYC — offshore sites often advertise lighter verification but still request ID before a first payout. If a site refuses payment outright, you have very limited recourse, and that is a real risk of playing offshore rather than a theoretical one.
What's on offer at the sites we cover
Reader questions tend to sort into the same categories, so here's the shape of the market we write about: online slots, including high-volatility titles and progressive jackpots; table games such as blackjack, roulette and baccarat; video poker; and live-dealer rooms streamed with human croupiers. Game libraries come from third-party software studios, and some crypto-first sites add provably fair titles where you can verify each result yourself. RTP figures and RNG certification are supplied by the operator or its studios — no US state gaming board tests them for offshore sites, and we won't pretend otherwise. Most of these casinos run in a mobile browser; dedicated casino apps are less common than the advertising suggests.
Several operators in our list also run an adjacent sportsbook — BetUS is the clearest example — where the mechanics differ entirely: minimum qualifying odds on bonus bets, settlement rules, and separate rollover from the casino side. A few, including Card Crush, Zumba Cards and Amazon Jackpots, use sweepstakes-style coin models rather than direct cash wagering, which changes both eligibility and how you redeem. If you're writing to us about one of those, tell us which model you signed up under. Readers comparing this market with offers aimed elsewhere sometimes find our overview of casinos outside the UK's GamStop scheme a useful point of contrast.
Legal standing — read this before you email us for advice
The casinos we cover are licensed offshore, in jurisdictions such as Curaçao, Anjouan or Costa Rica. They accept US players; that is not the same as being authorized to serve you. They are not licensed or regulated by any US state gaming commission or board, and accepting US customers does not make an operator legal in your state.
This matters practically. In states with a regulated online casino market, licensed operators are supervised by a state board and players have a formal complaints route. Offshore sites offer none of that: no segregated-funds requirement you can rely on, no state dispute resolution, no guaranteed payout, no state-verified RTP. Online casino play sits in a legal grey area for US players and the rules differ state by state — some states regulate online casino gaming, more regulate only sports betting, and others restrict or prohibit online gambling entirely. Check your own state's law before you play.
We can't tell you whether playing is legal where you live, and we can't advise on how winnings should be reported. Those are questions for a qualified attorney or tax professional in your state. We're a comparison publisher, not a law firm, and any email asking us to rule on your situation will get that answer.
How we assess the casinos we list
Our ratings are editorial judgments based on desk research, not on staff accounts or test deposits — we don't claim to have played or withdrawn anywhere. We review published licensing details, banking pages, bonus terms, game libraries and provider lists, support channels, and the pattern of publicly reported complaints. Advertised payout speeds are recorded as advertised, never as measured. Commission relationships are disclosed and play no part in position. Findings on this page were last checked on Sep 25, 2026 by Cole Bennett; terms move, so treat anything time-sensitive as needing a fresh look at the operator's site.
Response times and what to expect
We aim to reply within two business days. Correction requests are prioritized over everything else — if you've caught a factual error, you've done us a favor and we'd rather fix it fast. Partnership emails sent to the editorial address get redirected and take longer. We don't send automated replies dressed up as answers.
If your message is about your own gambling rather than our content, you don't need to wait for us: 1-800-GAMBLER is available 24/7 and free. Only gamble with money you can afford to lose, set your own limits before you deposit rather than after, and never bet to recover a loss or to take your mind off something else. If you want to compare options before you decide anything, start with the terms, not the headline number — and take your time over it.